A licensed user is a user that is currently registered for an educational course, under the direction of an educational instructor that is part of an institution that has registered for KO software. Registration for KO software requires the purchase of a site license or access code license to be used by students.
- District and Site user licenses are licensed to physical locations and are valid for students attending that location, subject to the number licenses purchased. An institution having multiple campuses/locations will need to purchase a license for each location desiring access. Site licenses are valid for an agreed upon time period and user limit, usually purchased in 1-2 year increments. Purchaser’s invoice and KO software will show the expiration date of site license purchases. User licenses are transferable. When a user account is deleted, that account becomes available for a new user.
- Access code licenses require no additional site license purchase. Each access code is unique and is intended for a single KO program, a single student file. A student validates his/her access code at the time they first open their KO software student file and thereby becomes a licensed user. Access codes are not transferable are considered ‘used’ when entered on a student account.
Ellsworth Publishing Co. (EPC) maintains and updates KO servers and software. KO provides free and awesome support to educators and support staff. Users may access the KO software from anywhere and at anytime (subject to restrictions set by the instructor and/or planned outage times by KO staff). Users found to commit fraud or attempting hack KO servers will have account access disabled.
Users must have a device with a modern web browser and a physical keyboard to learn proper skill. Tablet devices will need a Bluetooth connected keyboard to properly use KO software. KO is completely HTML5 compatible and capable. No 3rd party software is needed beyond that of modern web browser. KO software upgrades and updates are automatic and are at no additional cost.
Site License users: KO will support the educational institution staff. Support for students and home users is not included.
Access Code users: KO will support educational institution staff and connection issues for students. Students are expected to receive initial login instructions from instructors. Instructors are in care of all features provided in the instructor admin program (Teacher Manager) including and not limited to: student password resets, class setup and grading setup (course setup), creating/deleting students, monitoring of scores and reports.
KO offers no warranty or guarantee to users. KO recognizes the extreme importance to be a reliable education partner and endeavors to maintain consistent, dependable access to KO servers and data with minimal interruption or planned outages. Data replication and backup is performed by KO on a nightly basis to protect from catastrophic events.
In the event of any liability incurred by KO, such liability shall not exceed the most recent pro-rated license fee paid by licensed user.
Licensed users may have their license forfeited by: failing to fulfill payment of license purchase, attempting to ‘hack’ or reverse-engineer KO software, sharing login credentials with non-licensed locations/campuses or institutions, or taking actions with the intention of inflicting harm to KO servers and/or other licensed users.
KO does not share, rent, or sell information to any other organization. The information stored on KO systems is entirely dependent upon what users (educators) choose to enter for their students. If privacy is of supreme concern, instructors can simply assign each student a number or letter. There is no requirement on what users must use for password or identification purposes. Educators will organize their classes and students in their own manner, subject to their district Internet policies. Generally, KO views the data being stored as very low risk and very undesirable for anyone but the teacher for grading purposes, personally identifiable information is very limited (student name and password–subject to what is entered by the instructor). There are no requirements nor prompts for users’: age, gender, social security number, address information, etc.
KO utilizes digital and physical security to protect student data. KO servers utilize firewalls and enterprise grade Linux operating systems, that replicate data across multiple (raided) systems to ensure minimal downtime in case of hardware failures. In the case of a catastrophic event at a data center, KO utilizes nightly encrypted backups to an offsite location. KO servers are housed in a Tier 4 data center providing a high level of physical security and power redundancy.
KO reserves the right to use aggregate student data to determine the statistical effectiveness of keyboarding programs. Example: Using lesson averages from 100,000 student files to determine median increases in speed and proficiency. This information would be aggregate and non-specific to any user.